BT45 Shipping Policy

Last Updated: 29th APRIL 2026

At BT45, we aim to deliver your order quickly and efficiently. Please review our shipping options and estimated delivery times before placing your order.

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UK Delivery

• FREE Royal Mail Tracked 48 on orders over £40

• Royal Mail Tracked 48: £3.99

• Royal Mail Tracked 24: 5.99
  

• A dispatch confirmation email will be sent once your order has been shipped, including tracking information where available.

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Ireland Delivery

• FREE on orders over €60

• Standard Ireland Delivery: €12.00

• Estimated Delivery Time: 3–5 working days from dispatch

• Orders are shipped via DPD Ireland

• A dispatch confirmation email will be sent once your order has been shipped, including tracking information where available.

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Rest of World

• International Shipping: £13.50

• Estimated Delivery Time: 7–14 working days, depending on destination and customs clearance times.

• International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

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Processing Times

Orders are typically processed and dispatched within 1–2 working days. During busy periods, promotional events, or holidays, dispatch times may be slightly longer.

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Delivery Delays

Delivery times are estimates and not guaranteed. BT45 is not responsible for delays caused by postal or courier services, customs processing, or events outside our control such as weather disruptions or strikes.

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Missing or Damaged Orders

If your order does not arrive within the expected timeframe or arrives damaged, please contact our customer service team at Info@bt45hair.com. We will investigate and arrange a replacement or refund where appropriate.

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Contact Us

For all shipping-related queries, please contact:
BT45
22 Market Street, Magherafelt, BT45 6ED
Tel: 028 7930 0396
Email: Info@bt45hair.com