12-Week Protocol Plan

UK Delivery

• FREE Royal Mail Tracked 48 on orders over £40
• Royal Mail Tracked 48: £3.99
• Royal Mail Tracked 24: £5.99

Ireland Delivery

• FREE on all orders over €60
• Standard Delivery: €12
• Estimated Delivery Time: 3–5 working days from dispatch
• Orders are shipped via DPD Ireland

Rest of World

• International Shipping: £13.50
• Estimated Delivery Time: 7–14 working days, depending on destination and customs clearance times.
• International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Returns

• We accept returns within 14 days of delivery, provided products are unused and in original packaging. Refunds are processed once items are received and inspected. We have a 60 day Hair Guarantee if you are not happy with the product dealt with on a case by case basis.